top of page

Submit a Warranty and Service Claim

In order to expedite your warranty claim, please fill out the below web page fully as your complete information will allow faster processing. You will receive a warranty claim ticket number by return email within one to three days of your submission, excluding weekends and holidays, along with further info or next steps.

We offer a limited lifetime warranty. Things not covered include:

  • Eyelet/Rivet or hardware (belt clips, screws/binding post) finish wear.

  • Intentional or reckless damage from the customer.

  • Cracked or breaks along stress points. It will crack if too much pressure is applied, such as over tightening of your belt, etc.

  • Fabric peeling.

  • Dog chewed it.

  • Discontinued products.

  • Leaving it in your car on a hot summer day.

  • ANY modifications made by the customer.

 

Please await this claim number should you have need to contact us. Thank you for contacting MIE Productions and our Customer Service team.

Contact Information

Upload File

Thanks for submitting!

bottom of page