Submit a Warranty and Service Claim
In order to expedite your warranty claim, please fill out the below web page fully as your complete information will allow faster processing. You will receive a warranty claim ticket number by return email within one to three days of your submission, excluding weekends and holidays, along with further info or next steps.
​We offer a limited lifetime warranty. Things not covered include:
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Eyelet/Rivet or hardware (belt clips, screws/binding post) finish wear.
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Intentional or reckless damage from the customer.
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Cracked or breaks along stress points. It will crack if too much pressure is applied, such as over tightening of your belt, etc.
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Fabric peeling.
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Dog chewed it.
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Discontinued products.
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Leaving it in your car on a hot summer day.
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ANY modifications made by the customer.
Thank you for contacting MIE Productions and our Customer Service team.