Frequently Asked Questions
Q: What is your current lead time?
A: We are currently on a 1 to 3 business day lead time. Custom Orders and Custom Kydex may take longer. Click here for more details.
Q: How do I take advantage of the LEO and Military and Veterans discount?
A: Attach a picture of your credentials to firstname.lastname@example.org and we will supply you with the discount code.
Q: What is your warranty on the holsters?
A: We offer a lifetime limited warranty. Things not covered include:
Eyelet/Rivet or hardware (screws/binding post) finish wear.
Intentional or reckless damage from the customer.
Dog chewed it.
Q: How do I take care of my kydex gear?
A: Mild soap and water will do the trick. Kydex is very smooth on the inside so it won't wear the finish of your gun off like leather but all holsters will wear the finish on firearms. Keep your kydex clean so it will not wear the finish of your gun as much.
Holsters are assembled without any thread locker. While the holster will last, it is the owner's due diligence to ensure that the hardware functions throughout its lifespan. We recommend using common household thread locker such as blue Loctite® as well as witness marking the screws to know when to retighten them. This is a common EDC practice that should be done to all holsters not just ours.
Q: How do I install my Belt Clips?
Q: What is your return policy?
A: MIE Productions holsters are custom made to your exact specifications. We do not sell used or returned holsters. Please be sure your selections are correct before placing your order. Orders may be canceled if we receive your cancelation request in writing, via email, within 24 hours of placing your order. Please include your name, address and phone number, along with your order number and reason for cancelation. Cancelation requests should be emailed to: email@example.com. Orders canceled or returned after the 24-hour period are subject to a 60% cancelation/return fee. The placing of an order constitutes your understanding and acceptance of our cancelation/return fee policy.
Q: I don't see my gun or magazine in your list, can you still make me a holster?
A: Yes, and no.
If a mold exist, then yes, we can.
If no mold exist then we would either need your gun, mag, or light.
Before you message us for more details, please consult: https://www.mieproductions.com/list-of-pistols-supported
Q: FOMI? Dual Clip? Claw? I've never heard of some of these belt clip types before. What is the difference?
A: For most everyday carry most people will be content with standard inside the waistband belt clips. We use standard closed loop outside the waistband clips for our OWB holsters. both fit any 1.5" or 1.75" Inch belts. For those seeking the most out of their holster we offer a variety of different clip options both on website and by request:
The IWB FOMI clip is wider and a provides more spring tension to better secure the holster. While more secure than standard clips you cannot adjust the ride height of the clip like our standard tuckable IWB clip. You can adjust the cant/angle of the holster by changing the FOMI clips position however.
Dual clip designs are usually for IWB appendix carry. The use of two standard tuckable IWB clips better secures the holster. This makes the holster very secure and significantly reduces printing on clothing. Just make sure its in the right spot, there is no subtle way to adjust a dual clip holster when its inside your waistband. Holster angle and ride height can be changed by adjust one or both of the belt clips to your desired position.
Paddle clips are OWB clips that are wide and concave to fit around the body . This clip goes over the waistband and is simple to put on and take off compared to the standard closed loop design. Great if you use particularly thick belts.
SpeedEase are OWB clips that feature a non-belt weave attachment. As the name implies, it is easy to take on and off. Fits any 1.5" inch belt. 1.75" are available upon request.
We also can make holsters with QLS accommodations for those using the Safariland® Quick Locking System. we do not include the paddle. The QLS allows for quick transfer of gear between attachment points such as a belt loop, tactical leg shroud or other stable platform.
Concealment claws are not clips but an added piece that provides more tension to the waistband to reduce printing on clothing.
Don't see an option that you need? send us a message or email and we'll work out the details with you!
Q: My holster is too tight, should I send it back?
A: We send a packet of hardware with all our holsters. These can be swapped out and adjusted however you wish. The screws can be adjusted and removed with a common Phillips screwdriver. If you cannot find the right adjustment or tightness feel free to contact us so we can address the issue .
Q: My holster is doesn't seem to fit, should I send it back?
A: Like a USB cable try to turn the gun around and see if it fits. No, unfortunately the holster won't work if you attempt to put the gun in upside down. Light bearing holsters require the light on the gun to have retention. These holsters are made specific to the gun and are not recommended to be used as a universal holster. Each holster should come with an inventory identification label with the gun, hand, and light listed. Double check that this label is indeed the same as what you ordered. if the holster is clearly not what you ordered and you tried the above don't hesitate to contact us. We will do our best to diagnose the problem and see if you need to send it back under warranty.
Q: My holster has this ugly label sticker on it...
A: The stickers are used by the staff to identify your order through the entire process of manufacturing and the final stages of shipping. It's okay to peel it off.
Q: Do you have images of all the different color options?
Q: Do you ship internationally?
A: Yes, our standard listed international shipping is through USPS first class international. If you wish to use a alternative
courier service such as DHL or UPS please contact us as these services are usually much more expensive.
Please visit our International Shipping Page for more information.